Frequently asked questions
About Us
What makes The Jewelers Circle different from other vintage jewelry marketplaces?
Unlike general resale platforms, The Jewelers Circle focuses exclusively on rare, vintage, and estate jewelry. We partner with leading jewelers worldwide, and every jewel is vetted by IAJA. This guarantees heritage, quality, and trust—values that set us apart in the world of collectible fine jewelry.
Are certain pieces considered collectible jewelry?
Yes, collectible jewelry is defined by rarity, craftsmanship, and provenance. Pieces from houses like Cartier, Van Cleef & Arpels, Tiffany & Co., Bulgari, Marchak, and Raymond Yard are highly sought after. Signed, limited-edition, historically significant jewels, or natural rare gemstones are especially valuable to collectors.
Can I source rare and one-of-a-kind jewelry through The Jewelers Circle?
Yes. The Jewelers Circle specializes in helping clients source rare jewelry that is difficult to find elsewhere—whether you are searching forArt Deco bracelets, signed vintage designer rings, or one-of-a-kind estate necklaces. Through our global network and concierge services, we locate pieces from specific designers, eras, or styles.
Do I have access to an expert when buying or selling vintage jewelry?
Whether you're sourcing, buying, or selling rare and vintage jewelry, you'll have access to a dedicated industry expert who provides tailored support—from authenticity and provenance checks to valuations and negotiations—so you can make every decision with confidence.
Purchase Process
Is it possible to insure my purchases?
Yes, it is possible to obtain insurance for your items through an insurance company. The requirements for insurance coverage may vary depending on the insurance provider, but you may need to provide them with your order confirmation and a digital report as proof of purchase.
Is it possible for me to see a piece in person before making a purchase?
We have a secure location in New York where some of our pieces are available for viewing. If you're interested in seeing any of our pieces in person, please contact us to learn more
What is the process for placing an order on your website?
To make a purchase on our site, simply add the desired item to your cart and proceed to the payment page to complete the checkout process. If you haven't already done so, you'll need to create an account before finalizing your order. We offer several payment options, including most major credit cards. For items totaling more than USD 30,000, please get in touch with our concierge service to arrange payment via bank transfer.
Is there someone I can speak to if I have any questions?
Yes, we have a Concierge Team to assist you with any questions. Please call +1.212.580.3091 or email contact@jewelerscircle.com.
How do I determine my ring size, bracelet length, or fit?
- Ring size: Visit a jeweler, use a sizing tool, or measure an existing ring.
- Bracelet length: Measure your wrist and add ~1.5 cm for comfort.
- Necklace length: Standard sizes are 16", 18", and 20". Choose based on where you'd like it to sit.
Our concierge team can help guide you with sizing when shopping online.
Is buying vintage jewelry online safe?
Absolutely. At The Jewelers Circle, authenticity and quality are at the heart of our mission. Each jewel undergoes expert review and checks before being listed, so you can shop with confidence. Our platform also uses secure payment systems, giving clients peace of mind when investing in vintage or collectible jewelry online.
Buying
Where can I buy authenticated vintage jewelry online?
The Jewelers Circle is one of the premier online destinations for authenticated vintage and collectible jewelry. Every jewel in our collection is meticulously vetted by experts and sourced from a global network of trusted jewelers, ensuring authenticity, quality, and provenance.
What is the difference between vintage, estate, and antique jewelry?
- Vintage: Jewelry from 20-100 years ago, typically collectible pieces from mid-century to Art Deco eras.
- Estate: Pre-owned jewelry of any age.
- Antique: Jewelry over 100 years old, often Georgian, Victorian, or Edwardian.
At The Jewelers Circle, we specialize in sourcing vintage, estate, and antique jewelry from the most sought-after periods and makers.
Can I trust the provenance of jewelry I buy online?
Yes, especially when you buy through The Jewelers Circle. Every jewel is carefully vetted for authenticity and provenance, and we only work with trusted, reputable dealers and jewelers. While we can't guarantee full provenance for every piece, we provide as much documented history as available, helping you purchase with confidence.
Returns
Can I return a piece purchased on The Jewelers Circle?
Yes! For online purchases, we offer a 7 days return period. The buyer must cover the cost and insurance of return shipping. To initiate a return, contact our Concierge Team at +1.212.580.3091 or contact@jewelerscircle.com.
Shipping
How much will my order cost to ship?
For purchases under USD 30,000, jewelry ships via FedEx Priority with tracking and insurance, with the buyer covering shipping costs. For orders over USD 30,000, shipping via Brinks with tracking and full insurance is complimentary. Shipping costs vary by location, carrier, and insurance value. Contact our team for a shipping estimate on any purchase.
When will my item ship?
Jewelry purchased online typically ships within 7-10 business days. If we don't have the jewel in our New York office, we will arrange fast, secure delivery from the seller to our location. Once your item arrives, you'll receive a shipment notification with tracking. Contact us at contact@jewelerscircle.com if you need a custom timeline.
Do you ship internationally?
Yes, we offer secure international shipping to most countries. For customs clearance, please provide your VAT ID with your shipping information. Additional fees, duties, or taxes may apply based on your country's import regulations. Our concierge team can guide you through the process.
Shipping
Do you offer appraisals or certificates for jewelry purchased through The Jewelers Circle?
Upon request, we can provide a digital evaluation report or certificate that outlines the authenticity, materials, and estimated value of the jewel. Formal appraisals for insurance purposes may require a third-party gemologist or appraiser, but we are happy to assist in coordinating this for you.
Sell
What do I need to do to sell my jewelry?
If you're interested in selling your jewelry, the first step is to ensure it is properly evaluated for authenticity, condition, and provenance. Our team of trusted experts at The Jewelers Circle will guide you through the process. Learn more
How long does it take to receive an offer?
It will take 10-14 business days to receive the offer from The Jewelers Circle in order to ensure adequate time is provided for the bidding.
What if I do not want to accept the offer?
If you decide not to accept the offer we will return the item through insured shipping at your expense.
How do you evaluate jewelry?
We have a team of jewelry experts that evaluate the jewelry using their knowledge and gemological instruments to collect all important information on the item(s). We will provide an estimated ranged evaluation within 2-3 business days.
What if I do not know what kind of gemstones are in my jewelry?
No problem, our experts can determine the type of gemstones and their quality after closer examination. We only ask that you provide as much information about the piece that you have.
Can I negotiate on the price offered?
The offer is final and there is no room for negotiation.
What is a release document?
A release document is a bill of sale stating that you have a good title and the ability to sell the item. You will sign this document if you decide to accept the highest offer on your item. This document signs over ownership of the item to The Jewelers Circle.
How does the payment take place?
If you decide to accept the offer we offer payment through wire transfer or by a mailed check.
Is there a commission?
Jewelers Circle collects a handling fee from the buyer.
How is my jewelry stored?
While in the care of The Jewelers Circle your jewelry will be stored safely in our office safe.
What happens if my jewelry is lost or damaged while in Jewelers Circle's possession?
Your jewelry is fully insured while in the care and control of The Jewelers Circle. In the event of a total loss you will be compensated the amount agreed upon.
What if there is no offer for my item?
If there are no offers on your item(s) we will promptly return the item(s) back to you. You will be responsible for the cost of return shipping. Please remember that Jewelers Circle pays for the shipping & insurance to our office.